Medical Services in Hakuba Valley

Medical Services in Hakuba Valley

The Emergency number is Japan is 119. This will connect you to the fire department / paramedic services.

The on dialing this number the first thing the person who answers will say is:

“Kyukyu desuka, Kaji desuka”, which means is this a medical emergency or a fire.

If you want an ambulance, then say “Kyukyu desu” pronounced the same as the letter “Q”.

They will then try and establish your location, and the nature of the emergency. Things to remember here are that addresses in Japan do not mean much. It is easier for them to pinpoint your location from well known landmarks in town, so lodge names (as well as the previous name if a lodge has been renamed) are important, as are landmarks on street corners.

Ambulances in Hakuba are generally on the scene within 10-15 minutes if they can find your location. Unlike many other countries, paramedics are limited in the treatment they can give, and while very skilled at their jobs, they are not legally allowed to do many things that paramedics overseas can do (insert throat intubation etc).

On arrival at the scene the paramedic will assess the situation, and in nearly all cases transport the victim to a hospital. Paramedics are in constant contact with hospitals and their base. Unless it is a minor situation during doctor’s office hours, the ambulance will head south, out of Hakuba. At the time of departure, they may not know where they are heading. More often than not, they will be relaying the symptoms to their base center, who will be then trying to locate the closest specialist in accordance with the symptoms described by the paramedics, and also verify that the specialist is available.

In general, the closest general hospital is in Omachi, about 25km south of Hakuba, followed by Azumino (35km south of Hakuba), Hodaka (45km south of Hakuba) or even Matsumoto (65km south of Hakuba).

They will want someone to accompany the victim to the hospital, but they will warn against trying to follow the ambulance in a car.

Once at the hospital they will hand over to the specialist on duty. Most doctors do have some level of English, but it may be very technical.

The Emergency number is Japan is 119. This will connect you to the fire department / paramedic services.

The on dialing this number the first thing the person who answers will say is:

“Kyukyu desuka, Kaji desuka”, which means is this a medical emergency or a fire.

If you want an ambulance, then say “Kyukyu desu” pronounced the same as the letter “Q”.

They will then try and establish your location, and the nature of the emergency. Things to remember here are that addresses in Japan do not mean much. It is easier for them to pinpoint your location from well known landmarks in town, so lodge names (as well as the previous name if a lodge has been renamed) are important, as are landmarks on street corners.

Ambulances in Hakuba are generally on the scene within 10-15 minutes if they can find your location. Unlike many other countries, paramedics are limited in the treatment they can give, and while very skilled at their jobs, they are not legally allowed to do many things that paramedics overseas can do (insert throat intubation etc).

On arrival at the scene the paramedic will assess the situation, and in nearly all cases transport the victim to a hospital. Paramedics are in constant contact with hospitals and their base. Unless it is a minor situation during doctor’s office hours, the ambulance will head south, out of Hakuba. At the time of departure, they may not know where they are heading. More often than not, they will be relaying the symptoms to their base center, who will be then trying to locate the closest specialist in accordance with the symptoms described by the paramedics, and also verify that the specialist is available.

In general, the closest general hospital is in Omachi, about 25km south of Hakuba, followed by Azumino (35km south of Hakuba), Hodaka (45km south of Hakuba) or even Matsumoto (65km south of Hakuba).

They will want someone to accompany the victim to the hospital, but they will warn against trying to follow the ambulance in a car.

Once at the hospital they will hand over to the specialist on duty. Most doctors do have some level of English, but it may be very technical.

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